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Valley Enterprises Acceptable Use Policy
This Acceptable Use Policy ("AUP") specifies the actions prohibited by Valley Enterprises Limited ("Valley Enterprises") to a User of the
network utilised by Valley Enterprises Services and must be read in conjunction with our Terms and Conditions.
("User") may be defined as "a Customer or anyone who uses Valley Enterprises Services or accesses the network utilised by
Valley Enterprises Services or Internet service".
The primary purpose of this AUP is prevent the illegal use of Valley Enterprises Services as defined in UK law or the inappropriate
use or misuse of the Services on the basis of Valley Enterprises' own judgement and discretion.
Valley Enterprises believes in a safe Internet. Valley Enterprises works closely with organisations and regulatory bodies such as
OFCOM, the Internet Service Providers Association (ISPA), the British Phonographic Industry Limited (BPI) and the Internet
Watch Foundation (IWF) as well as the Police and Home Office to prevent illegal and inappropriate use of the Internet.
This AUP further defines the rights that Valley Enterprises has to ensure consistent and acceptable use of Valley Enterprises Services
and the Network by all Users, as well as safeguard and protect its own commercial interests.
Valley Enterprises reserves the right to modify this Policy at any time. Changes made to the Policy become effective upon
posting of the modified Policy to this URL. It is the User's responsibility to ensure their awareness of any such
changes.
Valley Enterprises reserves the right to suspend or terminate the User's Service immediately and without notice, if the
User is in breach of any aspect of our AUP.
ILLEGAL USE
The Network utilised by Valley Enterprises Services may be used only for lawful purposes. Transmission, distribution or
storage of any material in violation of any applicable law or regulation is prohibited. This includes, without
limitation, material protected by copyright, trademark, trade secret or intellectual property rights used without
proper authorisation, and material that is obscene, defamatory, constitutes an illegal threat, or violates export
control laws.
THE NETWORK
- The User acknowledges that Valley Enterprises is unable to exercise control over the content of the information
passing over the network utilised by Valley Enterprises Services. Therefore, Valley Enterprises is not responsible for the
content of any message whether or not the posting was made by a Valley Enterprises Customer.
- The network utilised by Valley Enterprises Services may be used to link into other networks worldwide and the
user agrees to conform to the acceptable use policies of these networks.
- In addition the User undertakes to conform to the Internet protocols and standards.
- The User may not circumvent User authentication or security of any host, network, or account (referred to
as "cracking" or "hacking"), nor interfere with the Service to any User, host, or network (referred to as "denial
of service attacks").
- Without prejudice to the foregoing, any application that overloads the network utilised by Valley Enterprises Services
by whatever means will be considered as making profligate use of the network utilised by Valley Enterprises Services
and will as such NOT be permitted. Use of IP multicast other than by means provided and co-ordinated by Valley Enterprises
is likewise prohibited.
- The User acknowledges that the availability of their Valley Enterprises Service is also dependent upon reasonable usage
of the network. The User further acknowledges that Valley Enterprises reserves the right to manage the Traffic of those
Customers whose usage Valley Enterprises considers to be either not consistent with or appropriate for the Service to
which they subscribe or detrimental to the other Users who share the network.
- The User acknowledges that Valley Enterprises has the right to introduce a Fair Use Policy for its Services if Valley Enterprises feels such a policy is necessary to ensure the provision of service for all Users. Details of any applicable
Fair Use Policy will be posted on the Valley Enterprises website
- Users sending or receiving malicious or illegal Traffic will be suspended or disconnected upon detection by Valley Enterprises. Valley Enterprises understands that in some cases the User may not be aware of or responsible for the origination
of such Traffic, in which case Valley Enterprises will work with the User to resolve the issue and restore normal service as
efficiently as possible.
- Users who violate systems or network security may incur criminal or civil liability. Valley Enterprises will co-operate
fully with investigations of suspected criminal violations, violation of systems or network security under the
leadership of law enforcement or relevant authorities.
SYSTEM AND NETWORK SECURITY
Violations of system or network security are prohibited, and may result in criminal and civil liability. Valley Enterprises will investigate incidents involving such violations and will involve and will co-operate with law
enforcement if a criminal violation is suspected. Examples of system or network security violations include,
without limitation, the following:
- Unauthorised access to or use of data, systems or networks, including any attempt to probe, scan or test
the vulnerability of a system or network or to breach security or authentication measures without the express
authorisation of the owner of the system or network;
- Unauthorised monitoring of data or Traffic on any network or system without the express authorisation of
the owner of the system or network;
- Interference with service to any User, host or network including, without limitation, mailbombing, flooding,
deliberate attempts to overload a system and broadcast attacks;
- Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
If approached with complaints relating to any system or network violations, Valley Enterprises will co-operate and assist
the Police and law enforcing bodies with their investigations in order to bring such mis-use and violations to an end.
EMAIL
- It is explicitly prohibited to send unsolicited bulk e-mail messages ("junk mail" or "spam") of any kind
(commercial advertising, political tracts, announcements) etc.
- It is also explicitly prohibited to allow others to send unsolicited bulk e-mail messages or viruses
either directly or by relaying through the User's systems. For the avoidance of doubt, Users must ensure
that their systems cannot be relayed through. Users may not forward or propagate chain letters nor malicious
e-mail.
- A User may not solicit e-mail for any other address other than that of the User, except with full
consent of the owner of the referred address.